Legendary Radiology Equipment Maintenance

Don has been a major player on the TED/Centura team since 1988. As the Medical Service Manager, he runs day-to-day service activities, manages service contracts, quotes installation costs, provides technical sales support, coordinates installations, serves as Cleveland office IT support and safety chairperson, as well as facilities manager. Don earned an associate’s degree in electronic engineering from Lorain County Community College (Go Commodores!) and gained further knowledge through many manufacturers training classes. He prides himself on providing great customer service and hearing positive feedback from satisfied customers. In his free time, Don loves spending time with his wife and kids, as well as helping family and friends with projects or woodworking. Don is also an avid Cleveland sports fan.

Eric started working in the radiology field in 1984 and has been an integral part of the TED team since 1991. In New Vendor Development, he helps identify, onboard, and launch new vendors for TED, IAG and Centura to help them succeed. In 2023, he took the helm as General Manager overseeing all aspects of Centura Imaging, including sales, service, operations and development of new vendors. He is focused on expanding product lines and providing imaging equipment to a broader base of customers. Eric attended Western Michigan University (Go Broncos!) and earned a degree in Business Administration. He has also served as President for NDTMA. Eric is motivated by his family, and he loves boating, skiing, cooking and traveling.

Lawanda has been an important part of the Centura team since 2001. Over the past 20 years, she has worked with customers to ensure their service needs are fulfilled, preventative maintenance is scheduled, contracts are maintained/renewed/tracked, and changes are communicated. Lawanda also works with vendors to obtain RMA information and purchase parts for service. She utilizes SAGE to invoice all parts and ensure jobs are completed. Additionally, Lawanda ensures survey meters are calibrated annually. She enjoys learning new things and working as part of a team to meet deadlines and achieve goals, and is motivated by recognition for her commitment and passion. Lawanda is a dedicated and persistent people person. In her free time, she enjoys bowling.

Grant has been working with the TED/Centura team since July, 2021 where he services, calibrates, and installs X-ray equipment for a wide number of hospitals, veterinarians, chiropractors, and other medical facilities. He attended Grove City College (Go Wolverines!) and earned a Bachelor of Science degree in Physics, with a minor in Medical Physics. Grant also develops customer relationships and is motivated by providing them with well-calibrated and functioning equipment so they can provide accurate diagnoses. He is also motivated by his Christian faith and his call to serve others by using his talents and skills in the area of medical service. In his free time, Grant enjoys playing guitar, cooking, reading, working out, Sim racing and watching Formula 1.

Shad has worked in the medical X-ray field since 1995 where he started in the warehouse and was promoted to sales in 2002. He’s been an important player on the TED/Centura team the entire time. Shad works to create new sales opportunities while supporting current customers with their needs. He’s attended both Ohio University (Go Bobcats!) and Cleveland State University (Go Vikings!) and possesses a degree in Geology. Shad is motivated by resolving issues for his customers. In his free time, Shad enjoys spending time with his family, hiking, camping, cooking/smoking/grilling meat, experimenting with fermentation, and brewing beer.

Mark has been a part of the Centura team since February, 2024. He works with the service team from our Cleveland location to repair and install medical imaging products. Mark went to Youngstown State University and graduated with an Associate’s Degree in Electrical Engineering Technology with certifications in Mammography, DR, PACS, and Phillips Medical CT Training. He has been in medical imaging since 1983, both as an in-house engineer and field service engineer. He also has experience servicing all imaging modalities except MRI. In the last decade or so, he has been a regional primary service engineer for Radiation Therapy equipment at facilities in Youngstown, Detroit, Columbus, Pittsburgh, Steubenville, and Meadville. Mark has also serviced Industrial Linatrons in Ohio and Michigan. Professionally, his motivation stems from his enjoyment in learning new technology, taking on new challenges, and doing his best to master those technologies. He is motivated by his family, including two children and three grandchildren. Mark’s interests include electronics, engineering, design and software development, music, bicycling, and camping.

Phil has been a Field Service Technician servicing and maintaining X-ray image processing systems with TED/Centura since 2012 and has worked in the industry since 1982. He attended Woodridge High School (Go Bulldogs!) and the University of Akron (Go Zips!), where he earned certifications in manufacturer-specific equipment, software and network+. Phil prides himself on always doing his best both professionally and personally. He is motivated by his faith and his family, and he enjoys going on vacation and sleeping.

Brandon has been in the radiology field since 2022 and with the Centura team since February, 2024. He graduated from Kent State University with a Bachelor of Science Degree in Molecular Biology and was also on the Dean’s List. Professionally, his motivation stems from making an impact and difference in people’s lives and helping in any way he can. Personally, he is motivated by his family and friends. Brandon enjoys football, snowboarding, and being around his friends and family. He is highly motivated and career-driven with a passion to work in the healthcare industry.

Jerry joined the Centura team in March 2025. has over three decades of experience in X-Ray and Medical Imaging. He holds Certifications as a Radiologic Technologist, CT Technologist, and MRI Technologist. Jerry began his education in Radiography at Henry Ford College and Oakwood Hospital School of Radiologic Technology in Dearborn, MI. He went on to becoming a Clinical Application Specialist and then onto sales where he received numerous awards including customer satisfaction and 2-time National Representative of the Year. Professionally, Jerry is motivated by his deep knowledge of medical imaging and his passion for building relationships with customers. He enjoys making a positive impact on their business and patient care and thrives in environments that offer autonomy and teamwork. Personally, Jerry is competitive and enjoys setting and achieving new goals. His hobbies include mountain biking, weightlifting, health and fitness, camping, travel, water and snow sports, and bird watching.

John has been an integral part of the TED/Centura team since 2016 and has worked in the field of service for more than 23 years. He holds an Associate’s Degree from Regis University (Go Rangers!). John is motivated by taking care of his customers. In his free time, he enjoys spending time with his family and coaching football.

Dave has been working in the field service industry for more than 34 years and has been a part of the TED/Centura team for nearly two years. He installs, services, and maintains X-ray equipment, as well as CR, DR and film processors. In addition to special training at multiple X-ray factory training schools, Dave also attended Penn State Beaver (Go Lions!) and earned a degree in Basic Electronics. Dave likes new machine training, as well as collaborating with coworkers and learning new skills. He loves to fix difficult problems, complete installations, and be challenged on service calls. Dave loves to spend time boating and water skiing with his family, including wife Jill and children Brandon and Kayleigh. He also tries to fish whenever he can and is an avid Pittsburgh Steelers fan.